ReGen Wellness Clinic Privacy Policy
Privacy Policy
Minnesota IV Hydration and Wellness
DBA: ReGen Wellness Clinic
Effective Date: November 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
ReGen Wellness Clinic, LLC (“ReGen Wellness Clinic,” “we,” “us,” or “our”) does not share customer opt-in information — including phone numbers, consent records, or message history — with any affiliates or third parties for marketing, promotional, or unrelated purposes.
All text messaging originator opt-in data is kept strictly confidential and used solely for delivering messages you have consented to receive, such as appointment reminders, service updates, or promotional offers with explicit consent.
1. Information We Collect
We collect the following types of information from patients and website visitors:
Personal Information
Name, email address, phone number, and physical address
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Information shared through contact or consultation forms (e.g., skin concerns, aesthetic goals)
Non-Personal Information
IP address, browser type, and device information
Website usage data and analytics (via Google Analytics and Meta Pixel)
Cookies and similar tracking technologies
Customer Communication
Records of inquiries, appointment requests, and service history
Feedback or correspondence through email, phone, or SMS
We do not collect or store payment information through our website.
2. How We Use Your Information
We use collected data to:
Provide, personalize, and improve our services
Communicate with you regarding inquiries, consultations, and promotions
Schedule and confirm appointments
Maintain compliance with HIPAA and applicable state/federal laws
Enhance website performance and user experience
Ensure system security and prevent fraud
Maintain accurate opt-in records for SMS and email communications
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, updates, and occasional promotions.
Opt-In & Consent
You will only receive SMS messages if you explicitly opt in.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions
You may cancel SMS messages at any time by replying “STOP.”
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
All opt-out requests are processed within 24 hours.
Message Frequency & Content
Message frequency varies based on your interaction with our clinic.
Messages are related only to the services or communications you’ve requested.
We do not send promotional SMS content without specific consent.
Help & Support
Reply “HELP” for assistance or contact us at [email protected].
Customer support is available during normal business hours.
Carrier Information
Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, and most regional providers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors only to support services (e.g., message delivery or appointment notifications).
All other categories exclude SMS opt-in data and consent, which will not be shared with third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share data only as necessary for business operations, including:
Service Providers
Third-party vendors that assist with our operations, such as CRM management (GoHighLevel), analytics, and communications.
SMS aggregators and service providers solely for the purpose of delivering text messages you have opted into.
All providers are contractually obligated to maintain confidentiality and use data only for authorized purposes.
Legal Compliance
We may disclose information if required by law, court order, or to protect our rights, privacy, or safety.
Business Transfers
If ReGen Wellness Clinic undergoes a merger, acquisition, or sale of assets, your data remains protected under this policy.
All categories above exclude text message opt-in data and consent information.
5. Data Security
ReGen Wellness Clinic implements reasonable and industry-standard security measures to protect your data, including:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication procedures
Regular security updates and vulnerability assessments
Employee training on data protection
Breach notification procedures in accordance with applicable law
Secure backups and disaster recovery protocols
Despite these safeguards, no electronic system is 100% secure. We strive to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar tools (via Google Analytics and Meta Pixel) to:
Analyze site traffic and visitor behavior
Measure marketing performance
Improve website functionality and experience
Remember user preferences
You may disable cookies through your browser settings, but some website features may not function properly as a result.
7. Your Rights & Choices
You have the right to:
Access, update, or request deletion of your personal data
Opt out of marketing emails by clicking “unsubscribe”
Opt out of SMS messages by replying “STOP”
Request information about how your data is processed
Withdraw consent for future communications at any time
To exercise these rights, contact us at [email protected].
8. HIPAA & Medical Privacy
As a medical aesthetics clinic, we comply with the Health Insurance Portability and Accountability Act (HIPAA).
Any health-related details you provide — such as treatment goals or skin concerns — are considered protected health information (PHI) and handled with strict confidentiality.
PHI is accessed only by authorized personnel and used solely to deliver care or manage your treatment.
9. Third-Party Links
Our website may include links to third-party sites. ReGen Wellness Clinic is not responsible for the privacy or security practices of those websites and encourages you to review their respective policies.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
For significant changes, we may notify you by email or through a notice on our website.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
ReGen Wellness Clinic, LLC
1573 154th Avenue Northwest
Andover, Minnesota 55304
📧 [email protected]
📞 +1 612 868 4683
🌐 www.regenwellnessclinic.com
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.